Introduction

In this Privacy Policy, “Foviel,” “we,” “us,” and “our” refer to the business operating the Foviel online store. “You” refers to a website visitor, customer, account holder, or other person whose personal information we process.

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked with an individual or household. It does not generally include anonymous or aggregated information that can no longer reasonably identify you.

By using the website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The information we collect depends on how you interact with our website and services.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, such as when you place an order, create an account, subscribe to emails, submit a review, or contact customer support
• Automatically from your device, through cookies, pixels, log files, tags, web beacons, and similar technologies
• From Shopify, which provides the e-commerce platform used to operate our store
• From payment and fraud-prevention providers, where needed to process payments and assess transaction risk
• From shipping and fulfillment partners, including tracking, delivery, customs, and return information
• From advertising and analytics partners, where permitted by law and your privacy settings
• From social media or referral platforms, when you interact with Foviel through those services

How We Use Personal Information

We may use personal information to:

• Display and operate the Foviel website
• Process payments and review transactions
• Accept, fulfill, ship, and track orders
• Send order confirmations and service-related updates
• Process cancellations, returns, exchanges, and refunds
• Provide customer service and respond to requests
• Verify customer or order information
• Detect, investigate, and prevent fraud or security incidents
• Maintain customer accounts and order history
• Remember shopping cart contents and website preferences
• Measure website performance and understand customer activity
• Improve our website, products, offers, and customer experience
• Send marketing communications where permitted by law
• Measure and personalize advertising where permitted
• Comply with legal, tax, accounting, and regulatory obligations
• Protect our legal rights and enforce store policies

Legal Bases for Processing

Where applicable data protection laws require a legal basis, we may process personal information on one or more of the following bases:

• Performance of a contract: to process payment, fulfill orders, provide customer support, and manage returns
• Consent: where you consent to marketing, non-essential cookies, or another optional activity
• Legitimate interests: to operate and improve our business, prevent fraud, secure the website, and understand store performance
• Legal obligations: to comply with tax, accounting, consumer protection, law enforcement, and regulatory requirements
• Protection of rights: to establish, exercise, or defend legal claims

Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before the withdrawal.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary to operate the store.

Shopify

Our store is hosted by Shopify. Shopify may process personal information to provide checkout, customer accounts, security, analytics, fraud prevention, storefront functionality, and other e-commerce services.

You can learn more by reviewing the Shopify Consumer Privacy Policy and Shopify Privacy Portal .

Other Service Providers

We may disclose information to:

• Payment processors and financial service providers
• Shipping carriers, fulfillment partners, and customs providers
• Order tracking and delivery-notification providers
• Cloud hosting, security, and fraud-prevention providers
• Email, marketing, and customer service providers
• Analytics, performance, and advertising platforms
• Review, survey, loyalty, and website application providers
• Accountants, attorneys, insurers, and professional advisers

Business and Legal Disclosures

We may also disclose personal information when reasonably necessary to:

• Comply with a subpoena, court order, or lawful government request
• Investigate fraud, abuse, security incidents, or policy violations
• Protect the rights, safety, property, or security of Foviel or others
• Complete a merger, financing, restructuring, sale, or transfer of assets

Advertising and Data Sharing

We may work with advertising, analytics, and social media partners to understand website activity, measure campaign performance, and show advertising that may be more relevant to your interests.

These activities may involve cookies, pixels, device identifiers, browsing activity, purchase activity, hashed contact information, or similar data.

Under certain United States privacy laws, some advertising activities may be defined as “selling,” “sharing,” or using personal information for targeted advertising, even where money is not exchanged directly for your information.

Advertising Preference Tools

• Meta Advertising Preferences
• Google My Ad Center
• Digital Advertising Alliance Opt-Out Portal

Cookies and Similar Technologies

Cookies are small files stored on a browser or device. We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website and understand how it is used.

The exact cookies used may change depending on Shopify settings, installed applications, payment providers, advertising tools, and your location.

Where required, non-essential cookies are used only after you make a choice through our Cookie Banner. You can review or change your preferences through the privacy controls available on the website.

You can also control cookies through your browser settings. Blocking some cookies may prevent checkout, customer accounts, shopping carts, or other website functions from working correctly.

Global Privacy Control and Do Not Track

Where required by applicable law, we process supported Global Privacy Control signals as a request to opt out of certain sales, sharing, or targeted advertising activities for the browser or device sending the signal.

Because there is not a universally accepted standard for all browser-based “Do Not Track” signals, our website may not respond separately to every Do Not Track setting.

Global Privacy Control and other browser signals may apply only to the browser or device from which they are sent. You may need to repeat your choices on another browser or device.

Email and Marketing Communications

If you subscribe to Foviel marketing, we may send product updates, educational content, recommendations, promotions, and other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting support@foviel.com.

Unsubscribing from marketing does not prevent us from sending transactional or service messages, such as order confirmations, shipping updates, return communications, security notices, or policy updates.

Text Messages

If Foviel offers text-message marketing and you separately opt in, the consent terms shown at the time of signup will apply. Consent to marketing messages is not a condition of purchasing from Foviel.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• Whether you maintain a customer account
• The time needed to complete or support an order
• Return, refund, chargeback, and warranty periods
• Tax, accounting, customs, and recordkeeping requirements
• Fraud-prevention and security requirements
• Legal claims, disputes, or investigations
• Your consent and communication preferences

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

International Data Transfers

Foviel operates an online store using service providers that may process information in countries other than the country where you live.

Those countries may have privacy laws that differ from the laws in your jurisdiction. Where required, we and our service providers use legally recognized safeguards for international transfers.

Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You are responsible for keeping account credentials confidential and for notifying us promptly if you believe your account or personal information has been used without authorization.

Children's Privacy

The Foviel website and products are intended for a general adult audience and are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us without appropriate authorization, contact support@foviel.com so that we can review and, where appropriate, delete the information.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights:

To submit a request, email support@foviel.com and describe the right you would like to exercise.

We may request information needed to verify your identity and protect your account before completing a request. We will respond within the period required by applicable law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

EEA, United Kingdom, and Switzerland

If your personal information is protected by European data protection laws, you may have rights of access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

You may also have the right to lodge a complaint with the data protection authority responsible for your country or region.

Exercising a right may be subject to identity verification and exceptions under applicable law, including circumstances where information must be retained for legal, contractual, security, or recordkeeping purposes.

United States State Privacy Rights

Residents of certain United States states may have rights concerning access, correction, deletion, portability, targeted advertising, sale or sharing of personal information, profiling, and sensitive personal information.

An authorized agent may submit a request where permitted by law. We may require proof that the agent is authorized to act for you and may separately verify your identity.

Some laws apply only to businesses meeting specific legal thresholds. We will process eligible requests in accordance with the laws that apply to Foviel and the request.

Fraud Screening and Automated Processing

Shopify, payment providers, and fraud-prevention services may use automated systems to evaluate transactions and identify activity that appears suspicious or presents an elevated risk.

These systems may consider factors such as IP address, payment activity, account activity, order value, transaction history, address consistency, and repeated failed payment attempts.

An order may be delayed, reviewed, restricted, or canceled when fraud or security risks are detected. Where required by law, you may request information about or human review of an eligible automated decision.

Third-Party Websites

Our website may link to carrier websites, payment platforms, social networks, advertising services, or other third-party websites.

Foviel does not control and is not responsible for the privacy, security, content, or data practices of independent third parties. Review their privacy policies before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our products, services, technology, applications, legal obligations, or data-processing practices.

The revised policy will be published on this page with an updated date. Where required by law, we may provide additional notice of a material change.

Related Store Policies

These policies provide additional information about shopping with Foviel.

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