My parcel is being returned to sender

Contact us promptly with the order number, tracking number and correct delivery address. A parcel can be returned because of an incomplete address, an unsuccessful delivery or an uncollected package. We will check the reason and explain the available resolution. Do not place a replacement order solely on an ambiguous tracking scan without first checking the shipment.

Need help with a Foviel order? Email support@foviel.com with your order number and checkout email. Never send full card details or passwords.