Ten-bag crystal mystery box with two specimen cases, magnifier and pouch; supplier example assortment

Crystal Mystery Box — 10 Surprise Bags

£29.00

Buy together & save

3 PIECES · 20% OFF
Crystal Mystery Box — 10 Surprise Bags
£29.00£23.20
24-Day Gemstone Dig Advent Calendar — Green Explorer Box
£44.00£35.20
24-Day Crystal Advent Calendar — Christmas Village Box
Christmas Village Box£39.00£31.20
3-piece bundle total£112.00£89.60

You save £22.40 · 20% off

FOVIELBUNDLE20 gives 20% off eligible merchandise when your whole cart contains 3 or more items. Cannot be combined with F10 or other product/order discounts. Shipping calculated at checkout.

Description

Ten surprise bags, one colourful stone-discovery box. Open them at your own pace to explore different shapes, colours and textures. The assortment may include rough and polished pieces, with the selection varying between boxes.

Inside your box

  • 10 crystal mystery bags.
  • 2 small specimen display cases.
  • 1 magnifier and 1 drawstring pouch.
Ten-bag crystal mystery box with two specimen cases, magnifier and pouch; supplier example assortment
One boxed set supplied. The supplier image illustrates the packaging, accessories and example contents.

Open, explore, collect

Unwrap a bag, take a closer look with the magnifier and keep your favourite pieces in the pouch or specimen cases. There is no digging step. Ten bags does not guarantee ten different mineral species, and the number of individual stone pieces is not itemised.

This is a mystery-box set for opening at your own pace, rather than a numbered Advent calendar.

Materials and care

The stones are a surprise assortment. Mineral species, origin and treatments are not individually itemised; colours, shapes and the selection vary. Pictures are examples, not a fixed species list or extra gifts. Keep the stones dry and wipe with a soft cloth.

Contains small parts. Keep away from children under 3 and pets, and supervise children during opening or digging. Do not put stones in the mouth or drinking water.

Delivery and returns

Dispatched from China. Delivery options and charges appear at checkout. See our shipping policy and returns policy.

Shipping policy

SHIPPING & DELIVERY

Foviel ships to 172 countries and regions from our Shenzhen fulfillment network. Destination availability is confirmed at checkout.

SHIPPING COSTS

Orders of USD 100 or more qualify for free shipping. For orders below USD 100, available shipping methods and charges are shown at checkout before payment.

PROCESSING TIME

Orders are generally prepared within 1–3 business days. Processing time is separate from transit time and may be longer during holidays, major promotions, or periods of unusually high order volume.

ESTIMATED TRANSIT TIMES

Urgent air transport: typically 3–7 business days.
Standard shipping: typically 7–15 business days.
Slow transit: typically 15–30 business days.

These are estimates, not guarantees. Delivery may be affected by destination, customs clearance, weather, carrier operations, public holidays, or other events outside Foviel’s control.

TRACKING

When tracking is available, tracking details are sent to the email address used for the order. You can also use the Track Your Order link in the Foviel footer. Please allow time for the carrier to activate the tracking record.

CUSTOMS, DUTIES & TAXES

Applicable taxes, duties, or customs charges depend on the destination. They may be shown at checkout or assessed by local authorities. Unless stated otherwise at checkout, the recipient is responsible for charges imposed by the destination country or region.

ADDRESS CHANGES

Contact support@foviel.com as soon as possible if an address needs to be corrected. We cannot guarantee a change after fulfillment has begun. Customers are responsible for providing a complete and accurate delivery address.

DELAYED OR MISSING PACKAGES

If tracking has not updated for an extended period or a package appears lost, email support@foviel.com with your order number. We will review the shipment with the carrier and explain the available next steps.

CONTACT

Email support@foviel.com. We aim to reply within 1–2 business days.

Refund policy

30-DAY RETURN POLICY

You may request a return within 30 days after receiving your item.

ELIGIBILITY

To be eligible for a return, the item must be in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

HOW TO START A RETURN

Contact us at support@foviel.com before sending any item back. If your return is accepted, we will provide the applicable return address and instructions. Items returned without prior authorization may not be accepted.

Unless the item is defective, damaged, or incorrect, return-shipping costs are the customer’s responsibility. Original shipping charges are non-refundable unless required by applicable law.

DAMAGES AND ISSUES

Please inspect your order when it arrives and contact us promptly if the item is defective, damaged, or incorrect. Include your order number and clear photos so we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS

Custom or personalized products, personal-care or hygiene-sensitive items once opened, hazardous materials, and gift cards cannot be returned. Sale items are final sale unless defective or unless applicable law requires otherwise. Contact us if you are unsure whether your item is eligible.

EXCHANGES

The fastest way to receive a different item is to complete an approved return and place a new order after the return has been accepted.

EUROPEAN UNION 14-DAY COOLING-OFF PERIOD

If merchandise is shipped into the European Union, you may have the right to cancel or return the order within 14 days without providing a reason. The item must be unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase. Your statutory rights are not affected.

REFUNDS

We will notify you after we receive and inspect the return. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund. If more than 15 business days have passed since approval, contact support@foviel.com.

QUESTIONS

Email support@foviel.com.